FAQs
All
PRODUCTS FAQ
Service FAQs
After-sales FAQs

All

How do I wash my products?

We recommend washing our garments with gentle detergents and at low temperatures. It's better for the environment, and for your clothes!

I have feedback on a product or a suggestion for a product. How can I let you know?

We love to hear from our customers! You can drop us a note on Instagram or feel free to send us an email email with your feedback or suggestion.

I'm an influencer/ambassador and I would like to work together. How can we collaborate?

Thank you for your interest in collaborating with us! You can check out this page to express interest and one of our influencer managers will get in contact if we have available spots open in our program. 

Can I change or update my order?

Since we process our orders quickly, in most cases it's not possible to change or update your order. You can however give us a shout at email and our customer service team will do what they can to help to accommodate any changes before the order is packed for shipment. Please note however that this is not always possible.

Where does Shevigor ship from?

Our products are manufactured and shipped from premium factories in China.

What is the status of my order?

You'll receive a shipping confirmation email once your order has been shipped. Click on the tracking link in this email to view the updated status of your package. Otherwise, send us an email at email and we'll happily check it for you!

What size am I?

We know that's tricky sometimes to figure out fit and sizing when online shopping! We've created a size guide to help you select the right sizes, and you can find this guide on all our product pages. If you're still unsure, then send us an email at email. and we'll help you out!